Shipping policy

1. Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you via email or WhatsApp if there are any significant delays.

2. Shipping Time (Saudi Arabia)
Estimated delivery time within Saudi Arabia is 5–10 business days after dispatch.
Delivery times may vary depending on your location, courier service, and customs or unforeseen delays.

3. Shipping Charges

• Standard Shipping: [Insert Price or “Free”] SAR 25

• Cash on Delivery (if available): [Insert Fee if applicable]

Shipping charges for your order will be calculated and displayed at checkout.

4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
Please allow 2–3 days for tracking information to update.

5. Delivery Issues
Please ensure your shipping address and contact number are correct. We are not responsible for delays or failed deliveries due to incorrect information.
If your package is returned to us due to an incorrect address or failed delivery attempts, additional shipping charges may apply.

6. Delayed or Lost Packages
If your order is delayed beyond the estimated delivery time, please contact us and we will investigate with the shipping provider.
In rare cases of lost packages, we will offer a replacement or refund after confirmation from the courier.

7. International Shipping
Currently, we only ship within Saudi Arabia. If you would like to place an international order, please contact us before ordering.